Frequently Asked Questions
Everything you need to know about shopping with One Country.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original, unused condition with all tags attached to be eligible for a full refund.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, One Country ships to all 50 U.S. states. We are working on expanding our logistics to support international shipping in the near future.
How can I track my package?
Once your order is shipped, you will receive an email with a direct link to the carrier's tracking page. You can also track your order status through your account dashboard.